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GymsHQ FAQs
Answered by Michael Haskoor | Founder & CEO
1. Do you have a showroom?
We made the decision to operate fully online so we can keep our prices as competitive as possible. By eliminating the overhead of a physical showroom, we are able to deliver premium equipment from top manufacturers directly to your facility at a significantly lower cost. Through our manufacturer-direct partnerships, we offer wholesale pricing and complete service, from equipment selection and delivery to installation and ongoing maintenance. - Michael Haskoor (GymsHQ, Founder)
2. What’s included with my purchase?
All orders include manufacturer warranties, full setup instructions, and free curbside freight delivery to your address. Some products also include attachments or accessories as shown in the product description. If you’d like white-glove delivery, please contact us beforehand so we can arrange a custom quote and ensure proper handling. - Michael Haskoor (Founder, GymsHQ)
3. How does shipping and delivery work?
We offer free curbside freight delivery nationwide. Most orders ship within 3–10 business days. Tracking information is provided once your order ships. - Michael Haskoor (Founder, GymsHQ)
4. Do you offer installation or assembly services?
Yes, we provide professional installation and assembly through certified installers across the U.S. Our team will contact you after checkout to schedule your installation, or you can request a quote in advance. - Michael Haskoor (Founder, GymsHQ)
5. Do all products include a warranty?
All products include the full manufacturer warranty. Most commercial units include lifetime frame coverage and 1–3 years on parts and cables. Extended protection plans are available on select items. - Michael Haskoor (Founder, GymsHQ)