Do I need a membership or subscription to use STEPR?

No membership or subscription is required. You can access all of STEPR's core features — including free stepping, built-in pre-programmed workouts, and streaming apps like Netflix, YouTube, and Spotify — without any monthly fees.

What are the delivery and assembly options for STEPR?

STEPR offers four delivery tiers: Curbside, Threshold (inside garage or front door), Room-of-Choice (up to 2 flights of stairs), and White Glove (full delivery, professional assembly, and packaging removal). Self-assembly typically takes about 45 minutes.

How long does STEPR setup take?

Self-assembly typically takes 45 minutes. Every STEPR machine includes clear instructions and 3D interactive guidance via the app.

What is the STEPR Floating Stadium Step?

The patent-pending Floating Stadium Step is an oversized, non-slip step that accommodates all foot sizes. It is engineered for low-impact exercise while delivering up to 400+ calories burned in 30 minutes — more effective than traditional stair climbers.

What is the warranty on STEPR stair climbers?

STEPR warranties vary by model tier. Full Commercial XL models include a 10-year frame warranty. Light Commercial Pro models include 5 years. Home models include 2 years. All models include 2-year parts and 1-year labor coverage. Extended STEPR CARE+ plans (36, 48, or 60 months) are also available.

What safety features does STEPR include?

STEPR includes auto-sensing emergency stops, a manual emergency stop button, and a rear laser safety sensor that automatically stops the machine if someone or something is detected behind the unit.

What is the difference between STEPR Home, Pro, and XL models?

STEPR Home models (STEPR Classic and STEPR+) are designed for residential use with a 5.2-inch step height, 140 SPM max speed, 375 lb weight limit, and 2-year frame warranty. Pro models (PRO Classic and PRO+) are light commercial with a 7-inch step height, 190 SPM, 400 lb limit, and 5-year frame warranty. XL models (STEPR XL and STEPR XL+) are full commercial with a 9-inch step height, steel chain drive, and 10-year frame warranty.

STEPR XL Commercial Stair Climber

Q: Will a STEPR stair climber fit in my home?

Most STEPR Home and Pro models require a standard 8 ft ceiling. Full Commercial XL models require 9.5 ft. All units have a compact footprint with integrated transport wheels and fit through standard interior doorways.

STEPR

STEPR XL Commercial Stair Climber

"If you're a gym owner debating whether your crew will use it—yes, they will." - SarahEmpireGym

$12,999.00

$11,999.00 - $12,999.00

$12,999.00

$8,699.00 + FREE SHIPPING

$7,699.00 - $8,699.00

$8,699.00 + FREE SHIPPING

Order Online Today

Leaves warehouse in 4–5 business days.

Rep Now, Pay Later

Flexible financing options at checkout.

Simple Assembly

Professional installation is not required.

Shipping

Processing Time:
Please allow 1-3 business days for processing. After that, your order will be packed and prepared for shipment based on the handling time listed for each product. If any delays arise, we will notify you right away.

Shipping Method:
Once your order ships, we'll email you a tracking number. Orders under 100 lbs typically ship via UPS/FedEx Ground, while larger or heavier orders ship via LTL/Freight with a scheduled curbside delivery.

Transit Time:
After shipping, your order will be en route. Ground shipments usually take 1-5 business days, while freight deliveries typically arrive within 3-7 business days.

Warranty

Warranty Information
Specific warranty terms, including residential, light commercial, and full commercial use, are listed in the product descriptions.

Manufacturer Guarantee
Every product is backed by the manufacturer to ensure quality and functionality.

Need Assistance?
For questions or warranty claims, contact us at support@gymshq.com or reach out directly to the manufacturer. We're here to help!

Assembly

Assembly Made Easy
Most equipment includes clear instructions, and many customers assemble it themselves without problems.

Need Installation Help?
We work with a trusted installer who can set up your equipment for a quoted price.

Planning a Commercial Gym?
We provide full support, from gym design and equipment selection to assembly and delivery.

Get in Touch
Email support@gymshq.com or call (888) 375-0222 to connect with an installer or request a quote.

Compare Stepr Stairclimbers

Highlight Differences

	Full Commercial STEPR XL+ 27" HD Touchscreen Shop Now	Full Commercial STEPR XL LED Console Shop Now	Light Commercial STEPR PRO+ 27" HD Touchscreen Shop Now	Light Commercial PRO Classic LED Console Shop Now	Home STEPR+ 27" HD Touchscreen Shop Now	Home STEPR Classic LED Console Shop Now
Price	$10,999	$8,999	$6,999	$5,999	$4,999	$3,999
Step Height	9.0"	9.0"	7.0"	7.0"	5.2"	5.2"
Min. Ceiling	9.5 ft	9.5 ft	8.5 ft	8.5 ft	8 ft	8 ft
Max Speed	190 SPM	190 SPM	190 SPM	190 SPM	140 SPM	140 SPM
Drive System	Steel Chain	Steel Chain	Poly-V Belt	Poly-V Belt	Poly-V Belt	Poly-V Belt
User Limit	400 lbs	400 lbs	400 lbs	400 lbs	375 lbs	375 lbs
Warranty	10yr Frame	10yr Frame	5yr Frame	5yr Frame	2yr Frame	2yr Frame
Footprint	4.5'x2.7'	4.5'x2.7'	4.2'x2.5'	4.2'x2.5'	3.5'x2.3'	3.5'x2.3'
Streaming	✓	—	✓	—	✓	—
Setup Time	45 min	45 min	45 min	45 min	45 min	45 min

Full Commercial

STEPR XL+

27" HD Touchscreen

Shop Now

Price$10,999

Step Height9.0"

Min. Ceiling9.5 ft

Max Speed190 SPM

Drive SystemSteel Chain

User Limit400 lbs

Warranty10yr Frame

Footprint4.5'x2.7'

Streaming✓

Setup Time45 min

Full Commercial

STEPR XL

LED Console

Shop Now

Price$8,999

Step Height9.0"

Min. Ceiling9.5 ft

Max Speed190 SPM

Drive SystemSteel Chain

User Limit400 lbs

Warranty10yr Frame

Footprint4.5'x2.7'

Streaming—

Setup Time45 min

Light Commercial

STEPR PRO+

27" HD Touchscreen

Shop Now

Price$6,999

Step Height7.0"

Min. Ceiling8.5 ft

Max Speed190 SPM

Drive SystemPoly-V Belt

User Limit400 lbs

Warranty5yr Frame

Footprint4.2'x2.5'

Streaming✓

Setup Time45 min

Light Commercial

PRO Classic

LED Console

Shop Now

Price$5,999

Step Height7.0"

Min. Ceiling8.5 ft

Max Speed190 SPM

Drive SystemPoly-V Belt

User Limit400 lbs

Warranty5yr Frame

Footprint4.2'x2.5'

Streaming—

Setup Time45 min

Home

STEPR+

27" HD Touchscreen

Shop Now

Price$4,999

Step Height5.2"

Min. Ceiling8 ft

Max Speed140 SPM

Drive SystemPoly-V Belt

User Limit375 lbs

Warranty2yr Frame

Footprint3.5'x2.3'

Streaming✓

Setup Time45 min

Home

STEPR Classic

LED Console

Shop Now

Price$3,999

Step Height5.2"

Min. Ceiling8 ft

Max Speed140 SPM

Drive SystemPoly-V Belt

User Limit375 lbs

Warranty2yr Frame

Footprint3.5'x2.3'

Streaming—

Setup Time45 min

TRUSTED BY 7,000+ CUSTOMERS ACROSS THE U.S.

Frequently Asked Questions — STEPR Stair Climbers

Everything you need to know before buying a STEPR stairclimber.

No membership or subscription is required. All core features — free stepping, pre-programmed workouts, and streaming apps like Netflix, YouTube, and Spotify — are available at no extra cost, forever.

STEPR Home and Pro models require a standard 8 ft ceiling. The Full Commercial XL models require 9.5 ft. All units have a compact footprint and integrated transport wheels, and fit through standard interior doorways without disassembly.

Home (STEPR Classic / STEPR+): 3.5' × 2.3' footprint, 8 ft ceiling
Pro (PRO Classic / PRO+): 4.2' × 2.5' footprint, 8.5 ft ceiling
Full Commercial (XL / XL+): 4.5' × 2.7' footprint, 9.5 ft ceiling

Four delivery tiers are available:

Curbside — Delivered to your curb
Threshold — Delivered inside your garage or front door
Room-of-Choice — Delivered to a specific room, up to 2 flights of stairs
White Glove — Full delivery, professional assembly, and packaging removal

Self-assembly is straightforward and typically takes 45 minutes.

Home (STEPR Classic / STEPR+): 5.2" step, 140 SPM max, 375 lb limit, 2-year frame warranty. Best for residential use.
Light Commercial (PRO Classic / PRO+): 7" step, 190 SPM, 400 lb limit, 5-year frame warranty. Built for boutique studios and multi-user environments.
Full Commercial (XL / XL+): 9" step, 190 SPM, 400 lb limit, steel chain drive, 10-year frame warranty. Engineered for gyms, military, and high-traffic facilities.

The + variants (STEPR+, PRO+, XL+) include a 27" HD touchscreen with built-in streaming. Classic variants use a simpler LED console.

The patent-pending Floating Stadium Step is an oversized, non-slip step platform that accommodates all foot sizes and mimics real stair climbing mechanics. It delivers a deeper muscle engagement than traditional stair climbers, with users burning 400+ calories in 30 minutes while keeping impact on joints low.

Home models: 2-year frame, 2-year parts, 1-year labor
Light Commercial models: 5-year frame, 2-year parts, 1-year labor
Full Commercial XL models: 10-year frame, 2-year parts, 1-year labor

Extended STEPR CARE+ plans (36, 48, or 60 months) are available for accidental damage and wear-and-tear coverage.

STEPR includes industry-leading safety technology:

Auto-sensing emergency stop — machine stops automatically if a problem is detected
Manual emergency stop button — always within reach on the console
Rear laser safety sensor — instantly stops the unit if anyone or anything enters the zone behind the machine

Yes. GymsHQ specializes in commercial and institutional STEPR orders for gyms, universities, K–12 schools, municipalities, military bases, and nonprofits. We offer volume pricing, procurement-friendly quoting, and nationwide professional installation through our certified subcontractor network. Request a quote to get started.

STEPR XL Commercial Stair Climber

STEPR XL Commercial Stair Stepping Machine

Shipping

Warranty

Assembly

Compare Stepr Stairclimbers

Frequently Asked Questions — STEPR Stair Climbers

Customer Reviews

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