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Compare Stepr Stairclimbers
Frequently Asked Questions — STEPR Stair Climbers
Everything you need to know before buying a STEPR stairclimber.
No membership or subscription is required. All core features — free stepping, pre-programmed workouts, and streaming apps like Netflix, YouTube, and Spotify — are available at no extra cost, forever.
STEPR Home and Pro models require a standard 8 ft ceiling. The Full Commercial XL models require 9.5 ft. All units have a compact footprint and integrated transport wheels, and fit through standard interior doorways without disassembly.
- Home (STEPR Classic / STEPR+): 3.5' × 2.3' footprint, 8 ft ceiling
- Pro (PRO Classic / PRO+): 4.2' × 2.5' footprint, 8.5 ft ceiling
- Full Commercial (XL / XL+): 4.5' × 2.7' footprint, 9.5 ft ceiling
Four delivery tiers are available:
- Curbside — Delivered to your curb
- Threshold — Delivered inside your garage or front door
- Room-of-Choice — Delivered to a specific room, up to 2 flights of stairs
- White Glove — Full delivery, professional assembly, and packaging removal
Self-assembly is straightforward and typically takes 45 minutes.
- Home (STEPR Classic / STEPR+): 5.2" step, 140 SPM max, 375 lb limit, 2-year frame warranty. Best for residential use.
- Light Commercial (PRO Classic / PRO+): 7" step, 190 SPM, 400 lb limit, 5-year frame warranty. Built for boutique studios and multi-user environments.
- Full Commercial (XL / XL+): 9" step, 190 SPM, 400 lb limit, steel chain drive, 10-year frame warranty. Engineered for gyms, military, and high-traffic facilities.
The + variants (STEPR+, PRO+, XL+) include a 27" HD touchscreen with built-in streaming. Classic variants use a simpler LED console.
The patent-pending Floating Stadium Step is an oversized, non-slip step platform that accommodates all foot sizes and mimics real stair climbing mechanics. It delivers a deeper muscle engagement than traditional stair climbers, with users burning 400+ calories in 30 minutes while keeping impact on joints low.
- Home models: 2-year frame, 2-year parts, 1-year labor
- Light Commercial models: 5-year frame, 2-year parts, 1-year labor
- Full Commercial XL models: 10-year frame, 2-year parts, 1-year labor
Extended STEPR CARE+ plans (36, 48, or 60 months) are available for accidental damage and wear-and-tear coverage.
STEPR includes industry-leading safety technology:
- Auto-sensing emergency stop — machine stops automatically if a problem is detected
- Manual emergency stop button — always within reach on the console
- Rear laser safety sensor — instantly stops the unit if anyone or anything enters the zone behind the machine
Yes. GymsHQ specializes in commercial and institutional STEPR orders for gyms, universities, K–12 schools, municipalities, military bases, and nonprofits. We offer volume pricing, procurement-friendly quoting, and nationwide professional installation through our certified subcontractor network. Request a quote to get started.